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Medical Rehabilitation Consultants Response to the COVID-19 (coronavirus)

March 13, 2020

As COVID-19 (coronavirus) continues to spread within the U.S., we want you to know we are taking every precaution to keep you, the members we serve and our community safe. Your health and safety remain a top priority for us and we take this responsibility with the utmost seriousness. In these unprecedented times, please know we are here for you and remain deeply committed to ensuring a safe and secure workplace.

We are reviewing closely information from the Centers for Disease Control and Prevention (CDC), as well as state and local health authorities, to ensure we continue operating safely while limiting further spread of the virus. We ask each of you to do the same.

While the immediate health risk from COVID-19 infection for most Americans remains low at this time, we want to ensure we are sharing concise and timely information with all those we serve. Because many people are concerned about potential exposure to COVID-19, we will refer any questions that come into the office to the Case Management and Utilization Review Nurse Consultants.

A few important notes:

- By calling ahead or connecting with providers online, you can talk with your provider about seeking care, including options for testing, while minimizing the risk of exposing yourself or others through an in-person visit.

- As a reminder, the most important steps you can take to stay healthy and protect yourself and those around you are to wash or sanitize your hands often for at least 20 seconds each time; avoid touching your eyes, nose and mouth; and coughing into a tissue or the crook of your elbow. You can protect yourself from COVID-19 infection the same way you protect against the common cold or seasonal flu.

- If you are sick: please stay home, wear a facemask.

- Avoid close contact with people who are sick. Put a distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.

- If you believe you are sick with COVID-19, the CDC has advice on necessary steps to follow. They include calling a healthcare professional if you develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing and have been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread.

With the situation changing rapidly, we encourage you to stay informed. You can find accurate, up-to-date information from the Centers for Disease Control and Prevention (CDC) website at and by visiting the state’s public health department websites. A few links are listed below:

Alaska Department of Health and Social Services
California Department of Public Health
Montana Department of Public Health and Human Services
Michigan Department of Health & Human Services
Tennessee Department of Health
Oregon Health Authority - Public Health Division
Texas Department of State Health Services
Washington State Department of Health

To enhance the safety of everyone throughout our offices, we have increased the availability of hand sanitizer in each office increasing our janitorial cleaning schedule and disinfection practices. We are also cleaning and disinfecting door handles, counter surfaces, seating surfaces, phones, and work areas more frequently.

As the COVID-19 developments evolve, we are recommending to our employees, clients, and those who ask us for information to check the CDC website as the ultimate authority on the virus.

It’s a tough time right now and we offer our deepest sympathies to all who have been affected.

We will continue to keep you updated as new developments occur.

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